ollie
Talk to us

Small jobs or big problems.
Just ask Ollie.

The hardest-working hire you'll ever make

First briefing within a week · Works with your existing systems

Bring me the big problems too.

I can't find kitchen staff. How should I handle it?

SK
Ollie
What I looked at ✓Your pay vs 40 local ads ✓Where your best hires came from ✓Why candidates drop out
What's going on You pay $3 below the local rate. The ad hides the 2am finish.
What I'd suggest Raise the rate to $30. Show the real hours. Post to 5 community groups.
Should I draft the ad for you to review?

Yes, draft it

Ollie

Here's the draft:

Kitchen Hand · Little Hanok Draft
$30/hr Thu–Sun 5pm–2am
The rolePrep and dishesClose-down
You'll needWeekend nights freeNo experience needed
Why joinStaff meal every shiftTaxi home after 1am

I led with pay and the real hours. Once you approve, it goes to Seek, Indeed and 5 community groups.

Hire me for every role you need.

Start me on one role, then hand me more. Connected to your POS, bank, books, cameras and team chat.

Books · every morning, 5:40 AM
Ollie
✓ Books up to date · 5:40 AM
✓ Till, terminal and bank all match ✓ Reconciled 212 bank lines ✓ Pay run built from timesheets

Morning Sam! Books are current to last night.

The pay run is ready: 23 staff, $31,240. I fixed a missing Sunday rate. Approve?

Approved 👍

✓ Paid · payslips sent
Till check · every night
Till activity · Sat 2 to review
Cancelled$212usual $90
No-sale opens14usual 6
Refunds$0normal
● CAM 2 · BAR TILL 12:35:54 AM
Cancellation · $86.00 · Table 35Soju tower · after the bill was printed
Review

Every cancellation is matched to the camera at that moment. Two looked unusual last night; the rest are routine.

Cost review · every month
Inbox ✓ Reply received
Ollie for Little HanokMon 9:02 AM
Rate review — Little Hanok

We process about $280k a month in cards. Could you share your best domestic and international rates, and turn on least-cost routing?

Metro PaymentsTue 2:40 PM

Thanks — we can offer 0.98% domestic and 2.25% international from 1 December, with least-cost routing on.

Saving$1,140 / mo
Accept new rates
Power · 2 quotes in Insurance · broker replied Linen · 3 quotes
Reviews & messages · every hour
Google review★★★★★
Jess L.

Best kimchi pancake in the city, and the staff were so lovely to our big group!

Reply from Little Hanok

Thanks so much, Jess! We'll tell the team — come back soon for a second round 🙌

✓ Posted
Instagram · direct message

Hi! Can we book for 10 people this Friday?

Hi! Yes — book online at littlehanok.com/book or call us on 02 9000 0000. See you Friday!

Sent 2 min after the message
Team chat · any time, any language
Ollie · direct message Min-jun
Min-jun · 1:52 AM

어제 퇴근 체크를 못 했어요. 1시 30분에 퇴근했어요.

“I forgot to clock out yesterday. I left at 1:30.”
Ollie

고쳤어요! 퇴근 시간을 1:30으로 수정했어요. 🐯

Min-jun

Can I take Saturday off?

Ollie

That needs Sam's OK. I've asked him and I'll let you know.

Job ad refreshed · 38 applicants Team of the month vote · open
Weekly report · every Monday, 7:00 AM
Weekly report
3–9 Nov
Sales$86.4k+6.1%
Labour28.9%−1.2 pts
Food cost31.8%+0.9 pts
Thursday was your best since opening — the new set menu brought 41 extra covers. Food cost is up because pork belly rose 14%; I've priced two other suppliers.
Flames rising from a pan in the Tiger Pocha kitchen
Tiger Pocha Draft quote · needs Matt's approval
“I talk to Ollie every day. It's the best co-worker I've ever had: it learns how we do things and gets better every week.”
Matt · Owner, Tiger Pocha
✓Every discount checked✓Payroll runs itself✓Better power rates
Read the story →

What makes me a good hire.

What you'd look for in anyone you bring on.

01Learns your way

I learn exactly how you run things.

Your menus, rosters, suppliers and rules. Every correction sticks, so you never explain twice.

MemoryYour rules
02Always on

I work 24/7.

Late close, early delivery, public holidays. Nothing waits until Monday, and nothing slips.

RoutinesAlerts
03Asks first

Nothing leaves without your OK.

Payments, emails and job offers wait for your approval. Hand me more as trust builds.

ApprovalsFull history
04Fits in

I work where your team already works.

POS, bank, books, cameras and team chat, in whatever language your staff speak.

IntegrationsAny language

Give me a job. I'll take it from here.

Start with one role. I'll have your first briefing ready within a week.

Ollie raising a wing, ready to help